Privacy policy

Taltarni Vineyards Pty Ltd is committed to safeguarding your personal and financial information. This Privacy Policy outlines how we comply with the National Privacy Principles under the Privacy Act and how we protect your privacy when you interact with our website or services.

Collection and Use of Information

When you visit our website, our web server collects non-identifiable data, including the number of visitors, pages viewed, and navigation patterns, to help us improve site performance. We also use cookies to enhance your experience, but you can control cookie preferences through your browser. No third parties are allowed to collect information from you via our website.

We collect personal information directly from you when you engage with our services, such as signing up for our products or clubs. This may include your name, contact details, and payment information. We use this data solely to process transactions, provide services, and improve customer experience. Where applicable, we may share this information with third parties to facilitate services like packaging, delivery, or technical support. These parties are required to meet the same privacy standards we adhere to.

Marketing and Consent

We may use your personal information to offer products we believe may interest you, but only with your consent. You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly. We do not sell personal information to third parties.

Security of Personal Information

Taltarni uses encryption and secure servers to protect your personal information online. We also employ firewalls, secure passwords, and sign-in processes to prevent unauthorized access to stored information. Access to your personal data is restricted to authorized personnel only.

Access and Correction of Information

You have the right to access your personal information and request corrections if needed. Please contact us by phone, email, or in person at our winery. In some cases, access may be restricted, such as when it would infringe on another person's privacy or if prohibited by law.

Sharing Information

We may share your personal data with related companies within the Tasmania East Coast Vineyards Pty Ltd (TECV) or authorized third parties providing services on our behalf (e.g., mailing houses, legal advisors, or payment processors). These third parties are bound by strict confidentiality agreements and are only provided with information necessary to perform their services.

In certain circumstances, we may be required by law to share your information, such as with regulatory authorities or law enforcement.

International Transfers

If necessary, we may transfer your personal information overseas in accordance with the Australian National Privacy Principles. All transfers will be conducted under strict privacy safeguards.

Contact Us

If you have any questions or concerns about our privacy practices, or if you wish to access or update your information, you can reach us at:

Address: 339 Taltarni Road, Moonambel, Victoria 3478, Australia
Phone: +61 3 5459 7900
Email: info@taltarni.com.au
Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. We encourage you to review it regularly on our website.

By continuing to use our website and services, you consent to the collection and use of your personal information as outlined in this policy.